Jersey Champs items are processed 1-2 business days after you place your order, sometimes
sooner. Once the order is processed and shipped, the order cannot be cancelled.
Made a mistake with your Shipping Address? Email us at Support@JerseyChamps.com within 24 hours of ordering. If more than 24 hours have passed since you placed the order, chances are that your order has already been processed, packed and shipped. In that case, we won't be able to make any more changes.
Sometimes mistakes happen, we will do our best to correct it. If you receive an item in the wrong color or size please notify us within 7 days of receiving the package and we will fix it for you as long as the jersey is unaltered.
Products that are preorders will have it stated in the product description. These orders will take longer to ship than regular orders. All other jerseys that are in stock are usually delivered within one week.
Please send us clear photos of the damage to your item, and a detailed description, within 24 hours of delivery to Support@JerseyChamps.com and we will replace or repair your piece once it is received and the damage can be assessed.
Many of the product photos on Jersey Champsare computer renderings. Please keep in mind that there might be a slight different in colors due to different computer monitor settings :) The actual product may look slightly different due to the normal casting and factory processes of creating the product
Jersey Champs ships directly from our International Warehouses across the globe. When you click on "Shipping Methods" in the checkout process, you'll get real-time shipping quotes for Standard and Express.
At times, the courier takes time to update their Shipping Portal but rest assured that if you have received a tracking #, the item has shipped out. Normally, courier will update the shipping portal at that time it arrives to its next destination.
You will receive an email that contains tracking information once your item(s) have been shipped – please allow a couple days for processing. Once shipped most domestic orders take anywhere from 3 to 5 business days to arrive depending on the efficiency of your local postal service. However, sometimes backorders do occur which can delay the process. Our goal is always to ship it out to you as soon as possible. Preorders take longer to ship as these have to be shipped from our offshore factory to our distribution center first.
If your order has been deemed undeliverable by the post it will be returned back to us within 7 - 10 business days. If we can solve the problem, we will ship it back to you at no additional cost and you will receive another shipping email notification with tracking info. If we can’t figure out why it was returned to us, we may reach out to you for address confirmation or a new address before we ship it again.
All of your information is protected by SSL, meaning that your information is encrypted and can't be stolen when it's sent across the internet. It's the same type of encryption used by banks.
We work with one of the leading global payment providers – Stripe. Stripe is Level 1 PCI certified (the highest level attainable), and uses the most up-to-date SSL and encryption security techniques to ensure all payments flowing through their platform are protected.
Your card is charged immediately after you make your purchase. For security reasons and the length of time it takes to produce each item, we cannot hold pending charges in our system and charge you when the item ships. See our Refund Policy to learn more about when we issue refunds.
If the wrong size is received, we will cover the shipping costs for a product exchange. If the purchaser received the correct size and would like do a jersey exchange, the purchaser will have to ship at their own expense.